ISO 9001 internal audit

What is the ISO 9001 internal audit like?

At EmasConsultors, we carry out the ISO 9001 internal quality management audit that adds value to your business, following these steps:
 
Audit programme
Our ISO 9001 quality audit programme includes objectives, processes and a defined schedule to optimise the time of the personnel involved.

During the audit, we identify evidence, observations, non-conformities, and opportunities for improvement. We resolve doubts and encourage collaboration between teams.

We prepare an ISO audit report that not only complies with the requirements of ISO 9001, but also serves as a tool for integration with your strategic and business plan.

We support your organisation in monitoring corrective actions and effectively closing the internal audit. If you would like assistance throughout the ISO 9001 certification maintenance process, we can help you with our ISO outsourcing service.

Principles of auditing with EmasConsultors

We guarantee the best internal ISO 9001 audit. At EmasConsultors, we carry out internal ISO 9001 audits based on the following principles:

  • Integrity and professionalism. We are ISO auditors with over 15 years of experience in ISO 9001 certification and auditing. We have worked with a wide range of sectors and types of companies.
  • In addition, as an ISO management systems consultancy, we are certified to ISO 9001 quality standards, ISO 14001 environmental management standards and ISO 45001 occupational health and safety standards.
  • Integrated audit. We know how to carry out integrated audits with other standards for which you are certified, such as ISO 14001, ISO 45001 or CSR standards.
  • Confidentiality. We are committed to data confidentiality through the secure handling of information.
  • We guarantee the independence of our auditors. This ensures the impartiality and objectivity of the audit conclusions. The results are accurate and detailed.
  • Tool for continuous improvement. We focus the audit on integrating the ISO 9001 internal audit with the strategy and business plan.

We work with certificates from any reputable ISO certifier. Thanks to these principles, we can ensure that the internal audit is a tool that helps the organisation achieve effective and reliable audits.

ISO 9001 consultancy services

As a comprehensive ISO consultancy, we also offer the following services:

  • ISO 9001 certification, integrated into your strategy and business plan. We also work with other quality management standards, environmental management, safety and social responsibility.
  • ISO outsourcing for the maintenance of the integrated management system with ISO 9001 certification. We take on the tasks of Integrated Management System Manager.
  • ISO training tailored to your needs. In-company, online and blended courses.

With over 25 years of experience, we tailor our services to your real needs. More than 200 success stories guarantee our success.

FAQs on ISO 9001 internal auditing

The ISO 9001 internal audit is a fundamental tool for ensuring the effectiveness of the quality management system. Below, we answer the most common questions about its planning, execution, and follow-up.

What is the profile of an ISO 9001 internal auditor?
The job description for an “internal auditor” should be defined based on the necessary “training and experience”. Each organisation sets its own minimum requirements, although it is advisable to be familiar with the requirements of the ISO 9001 standard, have completed an “ISO internal audit course” and attend practical training sessions. These requirements depend on the nature of the company and the complexity of its quality management system.

The ISO 9001 internal audit checklist is a document that facilitates the auditor’s work. It is a structured questionnaire with questions based on the requirements of the ISO standards to be audited and the organisation’s processes.

Although its use is not mandatory, it is recommended because it allows all the documents and records reviewed in the integrated management system to be recorded in the “internal audit report”.

The frequency of internal audits depends on the complexity of the processes and the results of previous audits. However, all system processes are typically audited at least once a year.

The annual ISO 9001 audit plan is a record that defines the planning of internal audits throughout the year. The annual audit plan can be simple, indicating the month of each audit, or more detailed, scheduling reviews by process and even repetitions in critical areas.

The audit plan can integrate all the quality management, environmental management, safety, social responsibility and sustainability standards that you wish to audit.

The ISO 9001 internal auditor cannot audit their own work or report hierarchically to the audited area. This independence guarantees the objectivity and credibility of the process.

Therefore, by contracting the internal ISO 9001 audit to an external company, we ensure independence.

Yes. It is entirely valid and, in many cases, advisable to hire an “external auditor specialising in ISO 9001” to carry out the internal audit. However, they must comply with the competence requirements defined in the quality management system.

Identified “ISO 9001 non-conformities” must be corrected through appropriate corrective actions. Root cause analysis and implementation of corrective action are the responsibility of the person in charge of the audited area.

“Observations and opportunities for improvement” are findings that do not represent non-compliance, but could become non-conformities in the future. They are included in the report to encourage continuous improvement of the system.

The ISO 9001 standard does not require findings to be classified as major, minor or observations. This classification is specific to external certification audits.

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